FAQ

Can I keep my personal physician?
Yes. We will work closely with your health care provider and help reinforce the primary physician/patient relationship. We consider this bond to be a high priority.

Who is eligible for pediatric home health care?
Any child requiring skilled nursing services ordered by a physician and authorized is eligible for pediatric home health care. The nurses work with the patient’s physician and the child’s case managers, and complete an assessment and implement a plan of care.

Who pays for home health care?
Many health insurance policies pay for home health services, such as Medicaid, private insurances, and Health Maintenance Organizations (HMOs). Call us first and we will help you find out what your insurance will pay for.

Who can make a referral?
Call us and our healthcare professionals will work closely with you and your physician to begin providing services.

How does the agency safeguard your protection?
Children’s Home Healthcare insures each employee has extensive background clearances. We are certified by the State of Texas and have an extensive compliance program. Our agency is available to you 24 hours a day, 7 days a week to answer any question or concern you might have.

How do I know if my caregiver is qualified?
Children’s Home Healthcare adheres to the highest standards for hiring our staff. Our nurses undergo thorough interviewing, testing, and screening prior to employment. This includes performance of multiple background checks, reference checks, license verification when applicable, driver record screenings, and a formal orientation. Our nurses are regularly supervised and evaluated by management ensuring that you or your loved one is receiving the attention they deserve.

How do I reach someone after hours?
We are available to answer the phone 24 hours a day, seven days a week. This includes holidays and weekends.

How much do home healthcare services cost?
The cost of service varies on a case-by-case basis. Children’s Home Healthcare will coordinate billing with your payor.  Children’s Home Healthcare accepts Medicaid, Managed care plans and many different insurance carriers.

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